• Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of Qatar.
• Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website
• Qatar is our country of domicile
• If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.
• The cardholder must retain a copy of transaction records and Merchant policies and rules.
• We accept payments online using Visa and MasterCard credit/debit card in QAR.
• www.gulsapp.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of Qatar.
• Multiple transactions may result in multiple postings to the cardholder’s monthly statement.
1. GULS Service Overview:
2. Registration for GULS Service:
Registration with the GULS Service is subject to the following additional terms and conditions:
(a) Eligibility: By registering with GULS, you represent and warrant that all registration information you submit, including, without limitation, your first and last name, mobile telephone number, and credit card or financial account payment information is completely accurate and truthful. GULS may, in our sole discretion, refuse to offer access to or use of the GULS Services to any party and change the eligibility criteria at any time. By registering with GULS, you represent that if you are an individual, you are of legal age to enter into a binding contract and that if you are registering on behalf of a legal entity, that you are authorized to enter into, and bind the entity to, these User Terms and register for the GULS Service.
(b) Security of Registration Information: You are solely responsible for maintaining the security and correctness of your registration information. You are fully responsible for all activity, liability and damage resulting from your failure to maintain password confidentiality. You agree to immediately notify GULS of any unauthorized use of your password or any breach of security. You also agree that GULS shall not be liable for any loss or damage arising from your failure to keep your password secure.
(c) Compliance: You agree to comply with all local laws regarding online conduct and acceptable content. In addition, you must abide by our policies as well as all other operating rules, policies and procedures that may be published from time to time via the GULS Service, each of which is incorporated herein by reference and each of which may be updated by GULS from time to time without notice to you.
3. How to use the GULS Service:
The GULS Service offers you to get an roadside assistance or tow services. • With a simple tap, request assistance for a towing, flat tire (Puncture repair/ Spare tyre fitment), dead battery (jump start) and empty fuel tank.
• We’ll automatically detect your precise location and dispatch the closest tow truck.
• You’ll receive confirmation that help is on the way, who is coming and a precise time of arrival.
• You’ll be able to watch in real time on your phone as assistance comes to your location.
• Should you choose, you’ll be able to contact the driver directly at any time during the rescue. Once you select a service, please note the following:
PAYMENT POLICY: You understand that use of the Services may result in charges to you for the services or goods you receive from a Third Party Provider (“Charges ”). After you have received services or goods obtained through your use of the Service, GULS will facilitate your payment of the applicable Charges on behalf of the Third Party Provider as such Third Party Provider’s limited payment collection agent. Payment of the Charges in such manner shall be considered the same as payment made directly by you to the Third Party Provider. Charges will be inclusive of applicable taxes where required by law. Charges paid by you are final and non-refundable, unless otherwise determined by GULS. All Charges are due immediately and payment will be facilitated by GULS using the preferred payment method designated in your Account.As between you and GULS, GULS reserves the right to establish, remove and/or revise Charges for any or all services or goods obtained through the use of the Services at any time in GULS’s sole discretion. May elect to cancel your request for services or goods from a Third Party Provider at any time prior to such Third Party Provider’s arrival, in which case you may be charged a cancellation fee.After you have received services or goods obtained through the Service, you will have the opportunity to rate your experience and leave additional feedback about your Third Party Provider.
CANCELLATION : If you ever change your mind, or your circumstances change, you can simply cancel the ride. So if a booking is cancelled after a Service Provider has been assigned, we need to compensate them. – If cancellation occurs within 1 minute of booking, there will be no cancellation fee. – Between 1 minute of booking and the Service provider arriving at your location, the cancellation fee will be the minimum fare. Cancellation Fee: 16 QAR.
4. Your Use of the GULS Service:
By using the GULS Services, you agree to the following restrictions on your use of the GULS Service: You warrant that the information you provide to GULS is accurate and complete. GULS is entitled at all times to verify the information that you have provided and to refuse the GULS Service for any reason or no reason. You may only access the GULS Service using authorized means. GULS is not liable if you do not have a compatible mobile device. GULS reserves the right to terminate the GULS Service should you attempt to access the GULS Service with an incompatible or unauthorized device. You will only use the GULS Service for your sole, personal use and will not resell it to a third party; You will not authorize others to use your account; You will not assign or otherwise transfer your account to any other person or legal entity; You will not use an account that is subject to any rights of a person other than you without appropriate authorization; You will not use the GULS Service for unlawful purposes, including but not limited to sending or storing any unlawful material or for fraudulent purposes; You will not use the GULS Service to cause nuisance, annoyance or inconvenience; You will not try to harm the GULS Service or impair the proper operation of any related network, platform or application in any way whatsoever; You will not copy, or distribute the GULS Service or any portion or feature thereof without advance written permission from GULS; You will keep secure and confidential your account password or any identification we provide you which allows access to the GULS Service; You will provide us with whatever proof of identity we may reasonably request; You are aware that when requesting services by SMS if available in your jurisdiction), standard messaging charges will apply; You will not use the GULS Service with an incompatible or unauthorized; You will comply with all applicable laws and regulations while using the GULS Service. GULS reserves the right to immediately Terminate the GULS Service should you not comply with any of the foregoing. You will comply with all applicable law from your home nation, the country, state and/or city in which you are present while using the Application or Service. GULS reserves the right to immediately terminate the Service and the use of the Application should you not comply with any of the foregoing.
5. No Employment/Agent/Broker Relationship
GULS is not an employment service and does not serve as an employer of any user of the GULS Service or Provider. GULS is not liable for any tax or withholding, including but not limited to unemployment insurance, employer’s liability, social security or payroll withholding tax in connection with any use of the GULS Service or Provider’s services. No brokerage, agency, partnership, joint venture, employer-employee or franchisor-franchisee relationship is intended or created by these User Terms. Without limiting the foregoing, except as expressly set forth herein, GULS is not acting and does not act as an agent or broker for any users, Providers, or any other user of the GULS Service.
By using the GULS Service, you agree that you shall defend, indemnify and hold GULS, its affiliates, its licensors, and each of their officers, directors, other users, employees, attorneys and agents harmless from and against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys’ fees and costs) arising out of or in connection with:
(a) your violation or breach of any term of these User Terms or any applicable law or regulation, whether or not referenced herein;
(b) your violation of any rights of any third party, including Providers arranged via the GULS Service, or
(c) your use or misuse of the GULS Service.
7. Liability Limitation:
BY USING THE GULS SERVICE OR ANY PORTION THEREOF, YOU AGREE THAT GULS AND ITS AFFILIATES SHALL NOT BE LIABLE TO YOU FOR:
(i) ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES WHICH MAY BE INCURRED BY YOU, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFIT (WHETHER INCURRED DIRECTLY OR INDIRECTLY), LOSS OF GOODWILL OR BUSINESS REPUTATION, LOSS OF DATA SUFFERED, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, OR OTHER INTANGIBLE LOSS; AND
(ii) ANY LOSS OR DAMAGE WHICH MAY BE INCURRED BY YOU, INCLUDING, BUT NOT LIMITED TO, LOSS OR DAMAGE AS A RESULT OF
(a) ANY CHANGES WHICH WE MAY MAKE TO THE GULS SERVICE, OR FOR ANY PERMANENT OR TEMPORARY CESSATION IN PROVIDING THE GULS SERVICE (OR ANY SERVICES OFFERED THROUGH OR FEATURES OF THE GULS SERVICE),
(b) THE DELETION OF, CORRUPTION OF, OR FAILURE TO STORE, ANY CONTENT AND OTHER COMMUNICATIONS DATA MAINTAINED OR TRANSMITTED BY OR THROUGH YOUR USE OF THE GULS SERVICE,
(c) YOUR FAILURE TO PROVIDE GULS WITH ACCURATE ACCOUNT INFORMATION,
(d) YOUR FAILURE TO KEEP YOUR PASSWORD OR ACCOUNT DETAILS SECURE AND CONFIDENTIAL,
(e) YOUR USE OR MISUSE OF THE GULS SERVICE,
(f) ERRORS, DEFECTS, DELAYS IN OPERATION OR TRANSMISSION, AND/OR
(g) HYPERLINKS TO WEB SITES OR CONTENT OR RESOURCES PROVIDED BY COMPANIES OR PERSONS OTHER THAN GULS. THESE FOREGOING LIMITATIONS ON OUR LIABILITY SHALL APPLY WHETHER OR NOT WE HAVE BEEN ADVISED OF OR SHOULD HAVE BEEN AWARE OF THE POSSIBILITY OF ANY SUCH LOSSES ARISING.
The information, recommendations and/or services provided to you on or through the GULS Service is for general informational purposes only and does not constitute advice. GULS does not guarantee continuous, uninterrupted access to the GULS Service. Although GULS attempts to maintain the integrity and accuracy of the information accessible through the GULS Service, we make no guarantees as to its correctness, completeness, or accuracy. Portions of the GULS Service may contain typographical errors, inaccuracies, or other errors or omissions. GULS cannot and does not guarantee that (the contents of) the GULS Services (including the GULSAPP.com website and the GULS mobile application) are free of errors, defects, malware and viruses. GULS reserves the right to cancel any payment, even if it has been previously confirmed by us in writing, as a result of incorrect or mistaken pricing or product or service description or other error. If we do cancel a payment, you will receive a full refund or credit as appropriate and you acknowledge and agree that a refund or credit is your sole remedy. The quality of the services requested through the use of the GULS Service is entirely the responsibility of the Provider who ultimately provides such services to you. GULS under no circumstance accepts liability in connection with and/or arising from the services provided by the Provider or any acts, action, behavior, conduct, and/or negligence on the part of the Provider and you hereby agree to release GULS from all liability and claims arising from the foregoing. Any complaints about the services provided by the Provider should therefore be submitted to the Provider. GULS AND ITS AFFILIATES PROVIDE THE GULS SERVICE “AS IS” AND WITHOUT ANY WARRANTY OR CONDITION, EXPRESS, IMPLIED OR STATUTORY. YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF THE GULS SERVICE IS AT YOUR SOLE RISK AND THAT GULS AND ITS AFFILIATES DO NOT REPRESENT OR WARRANT TO YOU THAT:
(i) YOUR USE OF THE GULS SERVICE WILL MEET YOUR REQUIREMENTS;
(ii) YOUR USE OF THE GULS SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE OR FREE FROM ERROR;
(iii) ANY INFORMATION OBTAINED BY YOU AS A RESULT OF YOUR USE OF THE GULS SERVICE WILL BE ACCURATE OR RELIABLE; AND
(iv) THAT DEFECTS IN THE OPERATION OR FUNCTIONALITY OF ANY SOFTWARE PROVIDED TO YOU AS A PART OF THE GULS SERVICE WILL BE CORRECTED. GULS AND ITS AFFILIATES SPECIFICALLY DISCLAIM ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, PERFORMANCE, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. IN ADDITION, NO ADVICE OR INFORMATION (ORAL OR WRITTEN) OBTAINED BY YOU FROM GULS OR ITS AFFILIATES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THIS AGREEMENT. SOME STATES DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES, SO THE FOREGOING DISCLAIMER MAY NOT APPLY TO YOU. YOU MAY ALSO HAVE OTHER LEGAL RIGHTS THAT VARY FROM STATE TO STATE.
9. License Grant:
Restrictions and Copyright Policy. For purposes of these User Terms, the following definitions apply: “Content” means all content featured or displayed, including, but not limited to, logos, icons, trademarks, text, graphics text, graphics, photographs, images, moving images, sound, illustrations, music, software (excluding the GULS mobile application), opinion, remarks, comments, artwork, links, questions, suggestions, information or other materials. “GULS Content” means Content owned or used by GULS, its affiliates or licensors and made available through the GULS Service (including the GULSAPP.com website and GULS mobile application), including any Content licensed from a third party, but excluding User Content. “User Content” means Content that a GULS user posts, uploads, publishes, submits or transmits to be made available on the GULS website or through the GULS Service. “Collective Content” means, collectively, GULS Content and User Content. Subject to your compliance with these User Terms, GULS grants you a limited, non-exclusive, non-transferable license: to view, download and print any GULS Content solely for your personal and non-commercial purposes; and to view any User Content to which you are permitted access solely for your personal and non-commercial purposes. You have no right to sublicense the license rights granted in this section. You may not use, copy, adapt, modify, create derivative works of, distribute, license, sell, transfer, publicly display, publicly perform, reproduce, transmit, stream, broadcast or otherwise exploit the GULS Service or Collective Content, except as expressly permitted in these User Terms. You may not reuse any Collective Content without first obtaining the written consent of GULS. No licenses or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by GULS or its licensors, except for the licenses and rights expressly granted in these User Terms.
10. License Granted by User:
We may, in our sole discretion, permit users to post, upload, publish, submit or transmit User Content on the GULS Service. User Content will be deemed non-confidential and non-proprietary. Accordingly, GULS shall have the right and you hereby grant GULS the non-exclusive, royalty-free, perpetual right to use, copy, publicly display, publicly perform, modify, create derivative works of and otherwise use or exploit, for any purpose, in any medium and throughout the world, any Content that you post, upload, publish, submit or transmit to be made available on the GULS website or through the GULS Service (“License Grant”). You represent and warrant that any Content posted or transmitted by you does not and will not infringe any third party rights, including any intellectual property rights, rights of privacy or personality rights and does not contain any defamatory content. Furthermore, you represent and warrant that you have obtained all necessary permission to post any such Content and to grant GULS the rights granted in the License Grant without restriction. You acknowledge that GULS only acts as a passive conduit for the distribution of the User Content and is not responsible or liable to you or to any third party for the content or accuracy of the User Content. GULS does not continuously monitor User Content published by you or any other user or moderate between users and GULS is under no obligation to do so. Without limiting the foregoing, you acknowledge and agree that any remarks, opinions, comments, suggestions and other information expressed or included in the User Content do not necessarily represent those of GULS. Any use by you of the User Content is entirely at your own risk. You agree to indemnify and hold harmless GULS, its affiliates and licensors against all costs, expenses, damages, losses and liabilities incurred or suffered by GULS or its affiliated companies related to any Content posted or transmitted by you or your other use of the GULS Service. GULS reserves the right at its sole discretion to block or remove (in whole or in part) any User Content which GULS believes is not in accordance with these User Terms (including materials which infringe or may infringe third party intellectual property rights, rights of privacy or personality rights), or is otherwise unacceptable to GULS.
11. GULS Mobile Application License:
Subject to your compliance with these User Terms, GULS grants you a limited non-exclusive, non-transferable license to use the GULS mobile application and to access the GULS Service via a single mobile device that you own or control and to run such copy of GULS mobile application solely for your own personal use. You shall not
(i) license, sublicense, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make available to any third party the GULS mobile application in any way;
(ii) modify or make derivative works based upon the GULS Service or GULS mobile application;
(iii) create Internet “links” to the Service or “frame” or “mirror” the GULS mobile application on any other server or wireless or Internet-based device;
(iv) reverse engineer or access the GULS mobile application in order to
(a) design or build a competitive product or service,
(b) design or build a product using similar ideas, features, functions or graphics of the GULS Service or GULS mobile application, or
(c) copy any ideas, features, functions or graphics of the GULS Service or GULS mobile application, or
(v) launch an automated program or script, including, but not limited to, web spiders, web crawlers, web robots, web ants, web indexers, bots, viruses or worms, or any program which may make multiple server requests per second, or unduly burdens or hinders the operation and/or performance of the GULS Service or GULS mobile application. You shall not:
(i) send spam or otherwise duplicative or unsolicited messages in violation of applicable laws;
(ii) send or store infringing, obscene, threatening, libelous, or otherwise unlawful or tortious material, including material harmful to children or violative of third party rights;
(iii) send or store material containing software viruses, worms, Trojan horses or other harmful computer code, files, scripts, agents or programs;
(iv) interfere with or disrupt the integrity or performance of the GULS Service or the data contained therein; or
(v) attempt to gain unauthorized access to the GULS Service or its related systems or networks. GULS will have the right to investigate and prosecute violations of any of the above to the fullest extent of the law. GULS may involve and cooperate with law enforcement authorities in prosecuting users who violate these User Terms. You acknowledge that GULS has no obligation to monitor your access to or use of the GULS Service or Collective Content or to review or edit any Collective Content, but has the right to do so for the purpose of operating the GULS Service, to ensure your compliance with these User Terms, or to comply with applicable law or the order or requirement of a court, administrative agency or other governmental body. GULS reserves the right, at any time and without prior notice, to remove or disable access to any Collective Content that GULS, at its sole discretion, considers to be in violation of these User Terms or otherwise harmful to the GULS Service.
12. Third Party Interactions:
13. Termination of the Agreement:
The agreement between GULS and you embodied by these User Terms may be terminated at any time. If you wish to terminate the Agreement, you must permanently delete the GULS mobile application installed on your smart phone, thus disabling your use of the GULS Service. GULS is entitled to terminate the Agreement at any time and with immediate effect (by disabling your use of the GULS Service). GULS is not obliged to give notice of the termination of the Agreement in advance. After termination GULS will give notice thereof if required by these User Terms.
14. Modification of the Service and User Terms:
GULS may change these User Terms and will post the modified terms (which shall then become the agreement between you and GULS) with the new effective date listed above. GULS will also give you prior notice that the User Terms have been changed using the contact information provided by you. Therefore, you agree to keep your account information up-to-date. GULS also encourages you to check the terms of these User Terms from time to time to see if they have been updated. If you do not agree to the modified User Terms, your sole recourse is to stop using the GULS Services. Your continued use of the GULS Services after the date the modified User Terms are posted will constitute your acceptance of the modified User Terms.
GULS may give notice by means of a general notice on the GULS Service or mobile application, or by electronic mail to your email address on record in GULS’s account information.
16. Network Delays:
The company’s service and software may be subject to limitations, delays, and other problems inherent in the use of the internet, telecommunications networks and electronic communications. the company is not responsible for any delays, delivery failures, or other damage resulting from such problems
or your dealings with this site, please contact us at: GULS Office No-19, Street No-900, First Floor, Area No-55, Muither City, Doha-Qatar.
P.O. Box No: 40799 +974-55684372 +974-44889631 [email protected]